6 519 Empleos en Guatemala

Job Title:

Analista de Compras I

Job Description
The Advisor I, Email Support position interfaces with customers via inbound emails, outbound emails/calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Essential Functions/Core Responsibilities

• Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services
• Track, document and retrieve information in call tracking database
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Candidate Profile

• High school diploma with three to six months of relevant experience preferred
• Courteous with strong customer service orientation
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
• Ability to rotate shifts, as needed
• Based on location and/or program, additional experience/skills may be required
• Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Supplemental Geographical Information
RECRUITER ENTER THE APPLICABLE LANGUAGE:

UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

PHILIPPINES

• Minimum of two years of college education. No prior call center experience is required
• Ability to think clearly and can explain simple issues effectively, both written and verbally

INDIA

• Ability to effectively communicate, both written and verbally
• Listen attentively to customer needs and concerns; demonstrate empathy
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Confirm customer understanding of the solution and provide additional customer education as needed
• Ability to learn including strong problem solving skills
• Demonstrate strong probing and problem solving skills
• Should be able to handle complex queries
• Should be able to resolve customer queries independently

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

GTM Monte Maria/Guatemala City - 43 calle 1-10 Zona 12 Colonia Monte Maria 1

Language Requirements:

Time Type:

Full time

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R

Únete a nuestro equipo como Ejecutivo(a) de Ventas de Banquetes

En
Wyndham Garden Guatemala
buscamos a un(a) profesional apasionado(a) por el servicio al cliente y con sólidas habilidades comerciales para integrarse a nuestro equipo. Su misión será impulsar las ventas del área de banquetes, asegurando experiencias memorables para nuestros clientes y garantizando el cumplimiento de metas.

Ubicación:
Guatemala, Zona 10

Tipo de puesto:
Tiempo completo

Requisitos:

• Experiencia mínima de
  2 años
  en ventas de banquetes, eventos o áreas afines (hotelera, catering, corporativa).
• Manejo de herramientas ofimáticas y Opera idealmente.
• Disponibilidad para horarios flexibles y visitas a clientes.
• Orientación a resultados y servicio al cliente.

Ofrecemos:

• Salario competitivo + atractivas comisiones por ventas.
• Prestaciones de ley.
• Ambiente profesional y dinámico.
• Oportunidades de desarrollo dentro de la empresa.

Si desea formar parte de nuestro equipo, envíe su CV actualizado a:
| Asunto:
Ejecutivo(a) de Ventas de Banquetes

Liderar eficientemente los procesos de mantenimiento preventivo y correctivo de los equipos agrícolas (Cosechadoras, tractores, entre otros) asegurando la disponibilidad operativa en tiempo, calidad y costo.

¿Cuáles son las principales funciones de esta posición?

• Liderar el mantenimiento preventivo y correctivo de la maquinaria agrícola.
• Diseñar e implementar estrategias para asegurar la disponibilidad operativa de los equipos.
• Identificar y proponer mejoras en la maquinaria para aumentar la productividad.
• Elaborar y controlar el presupuesto de suministros, mano de obra y servicios.
• Gestionar la planificación de maquinaria y materiales, aprobando compras y altas/bajas de equipos.
• Monitorear y asegurar niveles de inventario adecuados para el mantenimiento.
• Representar al taller en temas de salud, seguridad ocupacional y gestión ambiental.

¿A quiénes buscamos?

Profesionales que cumplan con el siguiente perfil:

• En Ingeniería Mecánica, Industrial o carrera afín.
• Mínimo 5 años de experiencia en mantenimiento Preventivo y Correctivo de Maquinaria Agrícola. (reparaciones mecánicas y electromecanicas en unidades agricolas)
• Conocimientos adicionales: Seguridad y salud ocupacional, sistemas de gestión de mantenimiento (preferible SAP PM).
• Conocimientos técnicos: Microsoft Office y Power BI.
• Disponibilidad para viajar al interior del país.

Requirements
Description and Requirements
***Applicants should be available and willing to work on-site and/or from home, depending on business needs.***

Human Resources, Corporate Social Responsibility Learning Specialist
At TELUS Digital, we honor individuality and celebrate the diversity within our team, our company, and the communities where we live, work, and serve. Providing employment opportunities to young people within our communities is becoming part of our strategy in Corporate Social Responsibility. Through the execution of the HOPE program, the Corporate Social Responsibility team is providing intensive training in English, to recent high school graduates from public schools, with the objective of preparing them for a job position at the company.

The English Teacher is responsible for designing the curriculum of English classes from Basic to Advanced Level, including all resources and activities to be implemented during the development of the employability program HOPE. It must have a strong experience in teaching the English Language, in addition to having customer service experience in call centers, and a strong inclination to work with at-risk youth.

Main Responsibilities:

Teach English skills including reading, writing, speaking and listening from Basic to Advanced Level; compose lesson plans to incorporate the full duration of each level successfully; execute lessons efficiently using different styles of teaching depending on the content; create teaching materials, resources and evaluations required by each level, engage students to ensure a lively classroom atmosphere, teach trainees the correct pronunciation of words using the correct Phonetic sounds, teach trainees to think critically, monitor and evaluate the trainees' performance to determine improvement in specific areas of opportunity, create action plans for different areas or topics that require reinforcement, encouraging trainees' feedback regarding teaching methods, and applying it to enhance learning, creation and development of detailed reports and calibrations.

Requirements
& Skills:

• Schedule flexibility
• Previous experience as a Teacher or trainer is required.
• Enthusiastic and energetic
• Excellent writing skills
• Goal oriented
• Problem-solving
• Classroom Management
• Excellent interpersonal relationships
• Excellent preparation and organization skills.
• Strong work ethic.
• Community-building skills
• Teaching skills
• Teamwork

Knowledge:

• English - CEFR score of C1 or above
• Oral, written, and listening comprehension
• Proper use of English Language
• Google Workspace ( G Suite) - Intermediate
• Teaching methods
• Knowledge of phonetics and phonology.
• Teaching strategies
• Knowledge and experience in Customer Service - A plus.
• Education Programs - Advanced.
• The ability to create reports and flowcharts.

Studies & Experience:

• Bachelor's Degree in English Language (Teaching) - Required
• Teaching experience of at least 5 years

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Additional Job Description
At TELUS Digital, we honor individuality and celebrate the diversity within our team, our company, and the communities where we live, work, and serve. Providing employment opportunities to young people within our communities is becoming part of our strategy in Corporate Social Responsibility. Through the execution of the HOPE program, the Corporate Social Responsibility team is providing intensive training in English, to recent high school graduates from public schools, with the objective of preparing them for a job position at the company.

The English Teacher is responsible for designing the curriculum of English classes from Basic to Advanced Level, including all resources and activities to be implemented during the development of the employability program HOPE. It must have a strong experience in teaching the English Language, in addition to having customer service experience in call centers, and a strong inclination to work with at-risk youth.

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

DHL Global Forwarding (DGF)
es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima. Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller. Esto también incluye los servicios especiales relacionados con el transporte. Somos los expertos en reenvío con alcance global y conocimiento local.

En
DHL Global Forwarding
, las
PERSONAS
son importantes y nos esforzamos todos los días para ser el
Empleador Preferido.
Estamos buscando un Trainee para el área de Carga Aérea que quiera aprender, crecer y desarrollarse dentro del mundo del freight forwarding.

Lo que háras:

• Aprender sobre la gestión de operaciones de carga aérea.
• Colaborar con el seguimiento de embarques y procesos en el área.
• Conocer herramientas y sistemas de la industria logística.

Lo que buscamos en ti:

• Estudiante activo de la carrera de Comercio Internacional, Administración de Empresas o carrera afín.
• Pasión por la logísitca y ganas de aprender.
• Proactividad, organización y trabajo en equipo.

¿Qué ofrecemos?

• Contrato laboral a plazo fijo (1 año)
• Experiencia en un forwarder internacional.
• Oportunidad de desarrollo profesional.

DHL Global Forwarding (DGF)
es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima. Alrededor de empleados trabajan para garantizar el transporte de todo tipo de envíos por vía aérea o marítima. Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller. También incluyen servicios especiales relacionados con el transporte.

Nuestro modelo de negocio es muy poco activo, ya que se basa en la intermediación de servicios de transporte entre clientes y transportistas. Consolidamos envíos para lograr mayores volúmenes, comprar espacio de carga en mejores condiciones y optimizar la utilización de la red. Nuestra presencia global significa que podemos ofrecer una variedad de opciones de rutas y satisfacer la creciente demanda de envíos multimodales de nuestros clientes.

Somos parte de DHL Group, el proveedor de logística líder en el mundo con operaciones en más de 220 países. Visite nuestro sitio de carreras en la web en (1)

DHL Global Forwarding
es un empleador que ofrece igualdad de oportunidades. Evaluamos a los solicitantes calificados sin tener en cuenta la raza, el color, la religión, el sexo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, el estado de veterano y otras características protegidas por la ley.

Estamos buscando un(a) Jefe de Mercadeo dinámico(a) e innovador(a) para liderar nuestra estrategia de marketing y crecimiento de marca en la industria de motocicletas, accesorios y repuestos

Como Jefe de Mercadeo, serás responsable de supervisar la estrategia de marca, marketing digital, trade marketing y engagement del cliente, asegurando que nuestros esfuerzos de marketing impulsen las ventas, la lealtad del cliente y la expansión en el mercado. Este es un rol de alto impacto en una empresa en crecimiento, con la oportunidad de escalar las operaciones de marketing y dar forma al futuro de nuestra marca.

Responsabilidades Clave:

1. Estrategia de Marketing y Crecimiento de Marca

Desarrollar y ejecutar estrategias de marketing multicanal para aumentar las ventas y la participación en el mercado.

Asegurar que las estrategias de marketing estén alineadas con los objetivos de ventas, comercio electrónico y franquicias.

Fortalecer el posicionamiento de la marca y la relación con los clientes.

1. Marketing Digital y Crecimiento del E-Commerce

Supervisar marketing de rendimiento, redes sociales, SEO y publicidad pagada.

Implementar estrategias de generación de leads y conversión para aumentar las ventas en línea.

Optimizar la plataforma de e-commerce para repuestos y accesorios.

1. Trade Marketing y Ejecución en Tiendas

Desarrollar kits de marketing para franquicias y tiendas propias.

Implementar promociones regionales y campañas de lanzamiento de productos.

Trabajar en conjunto con los equipos de ventas para mejorar la experiencia del cliente en tienda.

1. Engagement del Cliente y Experiencia de Compra

Diseñar estrategias para mejorar la lealtad y retención del cliente.

Fortalecer los puntos de contacto con los clientes (sitio web, tiendas, redes sociales).

Desarrollar y optimizar el uso de CRM y marketing de ciclo de vida del cliente.

Perfil del Candidato:

Licenciatura en Marketing, Administración de Empresas o campo relacionado (MBA es un plus).

Más de 5 años de experiencia en liderazgo de marketing, idealmente en retail, motocicletas o comercio minorista.

Fuerte experiencia en marketing digital, branding y estrategias de experiencia del cliente.

Capacidad comprobada para generar un impacto en las ventas y el crecimiento del negocio.

Excelentes habilidades de liderazgo, colaboración y análisis.

Contador Jr.

Persona apasionada por la contabilidad, responsable de realizar el ciclo contable, manejo de inventarios, conciliaciones bancarias, partidas contables, manejo de programas contables, entre otras funciones.

REQUISITOS:

• Estudio en CPA.
• 2 años de experiencia en el puesto.
• Dominio de Excel y Microsoft en general, software de contabilidad, herramientas de la SAT y otros.
• Experiencia en facturación, inventarios, IVA, ISR, archivo físico, registros contables, integraciones, conciliaciones bancarias y ciclos contables completos.
• Lugar de trabajo: principalmente zona 13, esporádicamente zona 10.

OFRECEMOS:

• Salario: Q5,500.00 o según experiencia.
• Jornada de L a V de 8:00 a 17:00.
• Contrato por tiempo indefinido.
• Buen ambiente de trabajo y equipo unido.
• Pago de prestaciones de ley.
• Capacitación constante.
• Oportunidades de crecimiento.
• Estabilidad laboral.

Envía tu CV indicando el nombre de la plaza y pretensión salarial al correo

Description
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardize processes across the Mexico network

A day in the life

In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.

With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an BR-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks.

This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles.

Basic Qualifications

• Microsoft Office products and applications experience
• High school or equivalent diploma
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
• Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks
• Intermediate English (b1+)

Preferred Qualifications

• Experience in vendor management
• Experience with robotic maintenance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A

Descripción de la empresa
Indica aquí los detalles.

Descripción del puesto
Como Arquitecto para desarrollo de proyectos en Soluciones en RH Recursos Humanos, serás responsable del diseño arquitectónico y la gestión de proyectos de desarrollo de software.

Tus tareas diarias incluirán la planificación, ejecución y supervisión de las fases del proyecto, así como la integración de soluciones de software.

Este es un puesto de tiempo completo y se realizará de manera presencial en nuestras oficinas ubicadas en la zona 10 de Ciudad de Guatemala.

Requisitos

• Experiencia en arquitectura y diseño arquitectónico.
• Conocimientos sólidos en desarrollo de software e integración de sistemas.
• Capacidad para gestionar proyectos y asegurar la entrega puntual y eficiente.
• Aptitudes adicionales como la capacidad de trabajar en equipo, buena comunicación y habilidades analíticas serán muy valoradas.
• Experiencia en modelado (indispensable)